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Auto Car Hire Spain Termos e Condições

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SPAIN PORTUGAL ITALY


Terms and Conditions for Car Rental in Italy


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  • All drivers must be at least 21 years old and in possession of a valid driving licence for at least one year.
  • Drivers under 25 or who have held a licence for between 1 and 4 years must pay 10€ extra per day, up to a maximum of 140€ per rental.
  • Payment conditions:
    • Credit card: VISA and MasterCard.
    • We do not accept Debit card, Diners Club, American Express, Postepay or cash.
    • The credit card must be in the name of the main driver on the contract.
  • Our price includes:
    • V.A.T. and local taxes.
    • Unlimited mileage.
    • Car Passenger Insurance, Collision Damage Waiver (CDW) insurance and Theft Cover with excess. The excess varies according to the category of vehicle:

      Italy Excess
      Groups AA, CC: 800€ CDW Excess + 1200€ Theft Excess
      Groups D, F, S: 1200€ CDW Excess + 1600€ Theft Excess
      Groups J, K: 1600€ CDW Excess + 2000€ Theft Excess

      It is possible to reduce the excess to zero by taking out a special extra insurance. Customers who do not wish to take out this insurance must pay the excess.
  • Our price does not include:
    • Additional drivers, 7€ per day, per driver up to a maximum of 98€ per driver per contract. Maximum of 3 additional drivers per contract.
    • Baby Seat, 4.5€ per day, per Baby Seat up to a maximum of 54€ per Baby Seat, per contract.
    • There is an extra charge for one-way reservations (where pick up and drop off are at different locations). The amount will depend on the origin and destination locations as well as the hired vehicle category, with a minimum charge of € 35 and a maximum of 125 €.
    • If you plan to drive beyond the borders of continental Italy, you must hire an additional insurance.
    • There is an additional local charge of 42€ for all vehicles collected outside office opening hours. Flight numbers are essential.
  • Important Information:
    • The reservation voucher must be presented when collecting the car.
    • The following documents are also necessary: Passport or DNI, driving licence and a valid credit card.
    • The damage insurance (CDW) does not include damage to tyres, wheel rims, hubcaps, interior of the vehicle, wing mirrors, rear view mirror, car glass, locks, undercarriage, clutch, engine, sump, catalytic converter and radiator. Also not included are battery recharge, loss of keys, towtruck, taxi transfer after an accident, deposit for vehicle replacement and compensation for lost rental days while the vehicle is being repaired. It is possible to take out additional insurance to partially or fully cover these exclusions.
    • The return of the vehicle more than 59 minutes over the stated end time of the rental contract will generate a charge of 35 € per day plus an extra amount corresponding to the additional rental days, (with a minimum of 35 € and one day rental charge).
    • The reservation does not refer to a specific vehicle (make, model, colour, accessories etc) but rather a group of vehicles with similar technical and design characteristics.
    • If the vehicle receives a fine during the rental period, you will be responsible for full payment of the fine as well as a 35€ traffic fine management fee.
    • Goldcar reserves the right to cancel the delivery of the vehicle in case of doubts about the financial capacity of the client, outstanding debts or any serious incidents with Goldcar.

GENERAL TERMS AND CONDITIONS FOR CAR RENTAL



The General Terms and Conditions of Rental given below are a part of the Vehicle Hire Agreement (hereinafter referred to as the Agreement) held between Goldcar Italy S.R.L. with company tax code (CIF) 03766560167 and registered address at in Gallarate (Va) Via Carlo Porta 3 (hereinafter Goldcar) and the Customers whose details appear on Particular Terms and Conditions of the Agreement (hereinafter the Customers).

  1. PURPOSE

    Customers receive the rental vehicle described in the rental Agreement in perfect working order, (able to established use (particularly all mechanic conditions being checked before) with all its documents, tires, tools and accessories, necessary for driving (including the civil liability insurance) and undertake to look after them and drive the vehicle in compliance with the Highway Code and the provisions set out in these General Terms and Conditions.

    By signing this contract the Customer is obliged to give correctly all the information requested about his/her personal data, age, address and ownership of all the requests that the law requires according to his driving capacity.

    The Customer agrees he has no right of ownership on the vehicle, the instruments and accessories rented by him/her and the assignment of this contract.

  2. RENTAL PERIOD

    The term of the Agreement is set out on Particular Terms and Conditions herein and indicates the date and time on which the vehicle must be returned. The vehicle must be given back in the delivered office opening hours.

    The rental dates are computed in 24-hour periods, counted from the exact time Customers collected the vehicle until they return the vehicle, with its keys and documents to Goldcar. The courtesy period for returning the vehicle is 59 minutes.

    The Agreement may never be for a rental period of more than 89 days.

    No refund will be made for the days the vehicle is not used in the event that Customers return the vehicle earlier than the date specified in the Agreement.

    If Goldcar decides to extinguish the renting before the indicated date in the contract, without a non-compliance from the Customer as seen in Article 16 of this Contract, the Customer has the right to receive an amount according to de double of the price per days not enjoyed.

  3. EXTENSIONS

    Customers must return the vehicle on the date and time indicated on Particular Terms and Conditions of this Contract. For an extension of the rental period, Customers must go to the closest Goldcar office to sign an extension document. Agreements cannot be extended by phone or by any other means of electronic communication.

    The deposit given as surety may not be used to extend the rental period under any circumstance. Goldcar may charge Customers a fee for any extensions to this Agreement.

    In the event that the Agreement cannot be extended because no vehicles are available or for any other reason, Customers must return the vehicle on the agreed date and time to the agreed Goldcar office.

    Depending on the terms and conditions in the initial Contract, a new Contract may need to be signed when an extension of the rental period is requested. In that case, the new Contract invalidates the current Contract.

  4. VEHICLE RETURN

    Customers must return the hired vehicle in its pre-rental condition, unless its usual deterioration, together with all its documents, tyres, tools and accessories, at the place and on the date and time set in Particular Terms and Conditions of the Contract of the rental Agreement.

    Customers must not change the vehicle's technical specifications, keys, equipment, tools and/or accessories, or make changes to its external or interior appearance. Otherwise, Customers must pay for the expense of returning the vehicle to its pre-rental condition, without detriment to Goldcar’s loss-of-income during the period the vehicle is not available for rent because it is being valeted, and for any other damages sustained by Goldcar.

  5. FAILURE TO RETURN THE VEHICLE

    Failure to return the vehicle on the date and time set out in the Contract authorises Goldcar to charge Customers for each day they use the vehicle after it should have been returned. Goldcar will also charge a penalty for an amount established on Particular Terms and Conditions of the present Contract and also to end up with the Contract anytime and get back the possession of the material from the vehicle.

    Similarly, returning or abandoning the vehicle in a place other than the one indicated in the Agreement, will entitle Goldcar to require Customers to pay:

    1. Rent for each extra day needed to retrieve the vehicle and return it to its pre-rental condition so it can be hired again;
    2. penalty for an amount established on Particular Terms and Conditions of the present Contract as compensation for loss-of-income, and
    3. the cost of moving or towing the vehicle, tolls, and safekeeping and guarding, as the case may be, due to the non recuperation of the vehicle at the expiring date.
    4. The amount due to any other service the Customer may have enjoyed in a different way according to what was indicated in the Contract.

    In the event that the vehicle disappears or is not returned, Goldcar reserves the right to bring legal action against the Customers to extinguish the Contract and recuperate the possession of the vehicle material being the Customer obliged to pay to Goldcar the expenses derived of this fact before the competent authorities with the full weight and consequences of the law.

    A unilateral extension of the Agreement by Customers will be considered illicit use of the vehicle, in which case the Customers will be held liable for any damage to the vehicle.

  6. PAYMENTS AND METHODS OF PAYMENT

    6.1 Payments:

    Customers undertake to pay Goldcar:

    1. The charges for the vehicle rental, delivery and return, insurance and taxes set out in the current Goldcar rates (hereinafter referred to as the General Rate), which were made known to the Customers beforehand. The initial rate will be conditional on returning the vehicle at the agreed place and at the agreed date and time. Anyway the Customer declares that he has had the possibility to verify and accept the rate applied.
    2. The price of the fuel in accordance with the Fuel Policy set out herein.
    3. Any other amount that may apply to the Customers, according to Goldcar’s Contract and the actual commercial terms and conditions.

    6.1.2) Customers convene that at the end of the rental period Goldcar may use electronic or any other means of payment, without the Customers’ new express consent, to charge the following items:

    1. Up to €150 at Goldcar’s discretion for SPECIAL CLEANING when the state in which a vehicle is returned requires a thorough valeting and cleaning. The amount is indicated on Particular Terms and Conditions of this Contract.
    2. Up to €230 for the expense incurred through the loss of a vehicle’s documents or keys, and/or sending a set of keys to the office concerned, in the event of loss, breakage or return of the vehicle’s keys to an office that is not the office at which the vehicle was collected, or for any other situation attributable to the Customers in which the vehicle is immobilized. The amount is indicated on Particular Terms and Conditions of this Contract, this maximum amount will be charged too in case the keys are stuck inside the rented car.
    3. The cost of towing the vehicle, if necessary.
    4. The costs arising from loss, wear or damage to the wheel rims, tyres (including flat tyres and blowouts), tools, windscreens, rear-view mirrors, accessories, the vehicle’s interior, and problems caused by using the wrong type of fuel.
    5. Any tolls, fines, parking fees, sanctions, and court costs caused by infringement of highway regulations, laws, rules and by-laws (including congestion charges and restrictions to motor vehicles, where these exist) incurred by the Customers during the rental period that have been met by Goldcar The expenses like toll, parking fees, fines, sanction, and legal expenses derived from the vehicle use during the rent time.
    6. Notwithstanding the foregoing, Goldcar reserves the right to charge the Customers indicated on Particular Terms and Conditions of the Contract for processing and sending notice of the above-mentioned sanctions to the authorities.
    7. The cost of repairs for damages caused to the vehicle as the accessories (including those derived by spare parts repairs, repairs, labor costs, vehicle transportation, parking damages and legal and/or administratives costs, in the event of an accident, in any of the following circumstances:
      • The vehicle was not used according to the agreed terms and conditions.
      • The accident report form – either the Amicable Accident Reportbor the Accident Report was not completed and sent to Goldcar in due time, or it is a misrepresentation of the facts.
      • The damage done to the vehicle is due to the Customers’ miscalculation of the height of the vehicle.
      • Extra insurance was not taken out (see section 8).

    All expenses due to damages caused to a third party, to his/their goods, transported or not in the rent vehicle are the Customer’s obligation.

    The amount charged to Customers for damages to the vehicle, instruments or accessories not included in the Contracted insurance is computed according to the assessment made by an independent adjuster. Alternatively, if an external assessment cannot be made, Customers will be charged the amount resulting from a preliminary assessment made by qualified Goldcar staff, according to the rates published in Annex I hereto, which are known and consented to by the Customers.

    All the foregoing will apply without prejudice to a subsequent settlement and adjustment after an estimate is made by a garage or an assessment is made by an independent adjuster.

    Likewise, Goldcar reserves the right to charge Customers compensation for loss-of-income owing to immobilization of the damaged vehicle. Such compensation will be calculated on the number of days required to repair the vehicle, established by an independent adjuster or, after the vehicle has been repaired, by counting one day for every eight hours of work invested by the garage and used as the base to quantify the daily rate at which the vehicle was hired. The days the vehicle is immobilized count as days the vehicle was not returned on the convened date, and thus the amount per day set out in Particular Terms and Conditions of the Contract will also apply.

    Customers’ liability will not exceed the vehicle's market value, according to the maximum price set out in the Ganvam guide Eurotax at the time of the accident.

    6.2 Method of Payment:

    The credit card used to make the booking must be submitted by the holder when the vehicle is delivered. The cardholder must also be the vehicle's main driver. An application must be completed for an additional driver if the cardholder is unable to drive or does not wish to do so.

    When the Customer has paid in advance with a credit card the rental costs, by signing this Contract confirms this payment and guarantees other costs derived of the present Contract and has to face by its corresponding charges with the same or another credit card. In case of a pre-paid rental the Customer agrees from this very moment that, the retributions of the services, benefits and accessories owed and not included in the paid amount can be required by Goldcar and charged the moment the vehicle is given to the Customer.

    Payment for hiring the vehicle and any additional items can be made in the currency chosen by the Customers. Multiple currency operations are accepted, under the terms and conditions set out by the Bank handling the payment. The selection at the rental moment will be definitive. If by any reason the conversion could not be made, the transaction will be made in the currency of the charging credit card offered and the convertion will be made by the bank that sortes the payment transaction.

  7. FUEL POLICY

    When hiring a vehicle, Customers may choose the fuel policy set out herein that is best suited to their needs:

    1. ORDINARY FULL/EMPTY OPTION

      Customers who choose this option pay for a full fuel tank at the Goldcar facilities, at the market price for fuel of the type recommended by the vehicle's manufacturer.

      By selecting this option, Customers waive a refund for any fuel remaining in the tank when they return the vehicle.

      Goldcar provides this service at competitive fuel prices as a courtesy to our Customers.

    2. DISCOUNT FULL/EMPTY OPTION(Only for rental periods of 3 days or less)

      Customers who choose this option pay for a full fuel tank at the Goldcar facilities, at the market price for fuel of the type recommended by the vehicle's manufacturer.

      Customers are refunded for the amount of fuel remaining in the tank when they return the vehicle to Goldcar, according to the eighths of tank recorded on the vehicle’s fuel gauge.

      This option only applies to vehicles hired for a rental period of three days or less. The ORDINARY FULL/EMPTY option will apply to any additional days not included in this option.

  8. INSURANCE

    Rates include Compulsory Insurance for the vehicle and Supplementary Civil Liability insurance to cover damage to third parties as a result of using the vehicle.

    The insurance cover is guaranteed and assumed by Goldcar’s insurance company and is subject to the insurance policy’s general and specific clauses, and current legislation. By signing the vehicle hire Agreement, Customers accept the conditions of the insurance policy, which are totally available to Customers upon request in the office where the Contract is signed and performed.

    The insurance cover includes damage to the vehicle caused by collision, theft, accidental fire and acts of vandalism, providing that:

    1. In the event of a collision, Customers send Goldcar the full details of the third party and any witnesses before forty-eight hours have elapsed, as well as a completed accident report form (DAA – Amicable Accident Report) stating the number plate, the name and address of the third party, the circumstances of the collision, a sketch of the accident, the name of the third party's insurance company and, if possible, the number of the insurance policy. The accident report form must be signed by the two drivers involved in the accident. If there is no accident report form, the parties must complete a Claims Report provided by Goldcar.
    2. The insurance company does not refuse to accept the claim because, at the time of the accident, the vehicle's driver was not in the physical and mental condition required by the Highway Code.
    3. The collision, theft, fire or act of vandalism was not the result of non-authorised use of the vehicle as set out in section 10, and
    4. Customers sent notice of the collision, theft, fire or act of vandalism caused to the vehicle within forty-eight hours of the event, together with the relevant documents (accident report, report to the authorities, etc.).

    Notwithstanding the foregoing, THE INSURANCE COVER EXPRESSLY EXCLUDES:

    1. Damage to tyres, tyre rims, the vehicle's interior, outside rear view mirrors, glass and underside
    2. Flat tyres and blowouts
    3. Damage to the clutch
    4. Loss-of-income for the days the vehicle cannot be used due to repairs
    5. Tow-truck costs
    6. Battery recharge

    These exclusions may be assumed in full or in part if the Customer desires so, for Goldcar to expressly taking out a specific insurance, with the extra cost for the Customer, stipulated by Goldcar according to each eventuality. The insurance cover and guarantees of the additional insurance are only valid if Customers meet the terms and conditions established for the damage they cause to the vehicle. Terms and conditions of this added insurance will be at the Customer’s disposal in the Goldcar office where the Contract is signed. In case the Customer decides to sign this added Contract it should be mentioned at Particular Terms and Conditions of the present Contract.

    8.2) Car hire at offices that have special insurance conditions in which, despite all the foregoing being applicable, there is an excess for damage to the vehicle caused by an accident or theft that must be reported to the relevant offices, indicating the amount of said excess. In case this excess should be applied it must appear on Particular Terms and Conditions of this Contract.

    An additional special insurance may be taken out to lower the excess to zero and the corresponding cost. Again, the extra insurance’s cover or guarantees will only be valid if Customers meet the conditions set out beforehand. Terms and conditions of this added insurance will be at the Customer’s disposal in the Goldcar office where the Contract is signed. In case the Customer decides to sign this added Contract it should be mentioned at Particular Terms and Conditions of the present Contract.

    Customers who do not wish to take out such insurance must leave a deposit for the amount of said excess. Goldcar reserves the right to use the said deposit to cover damage to the vehicle as set out in the preceding paragraphs and for any subsequent charges that must be made to Customers for any of the reasons set forth herein. In case there are no damages or other amounts charged to the Customer by the present Contract, Goldcar will give back the deposit made by the Customer. In case the Customer decides not to Contract an extra insurance and leave the deposit, it has to be mentioned on Particular Terms and Conditions of the present Contract.

  9. CUSTOMERS’ OBLIGATIONS

    In the event of an accident, Customers undertake:

    1. To send Goldcar the full details of the third party and any witnesses before forty-eight hours have elapsed, as well as a completed accident report form (Agreed Statement of Facts - DAA) stating the number plate, the name and address of the third party, the circumstances of the collision, a sketch of the accident, the name of the third party's insurance company and, if possible, the number of the insurance policy. The accident report form must be signed by the two drivers involved in the accident. If there is no accident report form, the parties must complete a Claims Report that will be provided by Goldcar;
    2. To alert the authority immediately if the guilt of the third party needs to be investigated or if anyone has been injured;
    3. Not to abandon the hired vehicle without taking due measures to safeguard it.

    In the event of an act of vandalism, fire, theft or disappearance of the vehicle, Customers undertake to notify Goldcar of the event immediately and to report it to the authorities, sending an original of the report to Goldcar within 24 hours after the incident.

    The Customer also undertakes to check and firm when the vehicle is given back to Goldcar, the document that expresses the state of the vehicle, and recognising the fact that the non signature of this document means to assume no further right to claim or make claims about the charges of amounts derived from damages eventually practicated by Goldcar.

    The Customer assumes and accepts that any violation of the obligations of this present Contract will not limitate his responsibility, especially those implying Customer’s fraud or negligence, that’s why the Customer will be completely responsible of all damages caused by him during his obligations violation and particularly the duty of care as it is said in the art.1588 of the Civil Code, it is up to the Customer to demonstrate his innocence without any allowance to load responsibilities to Goldcar. Particularly, the Customer assumes to watch over the vehicle carefully, to activate each security device and to do his best in order to guarantee the best safety of the Goldcar goods.

  10. NON-AUTHORISED USE

    It is the Customers' duty to use and watch over the vehicle, instruments and accessories with due diligence, in line with its characteristics, and to obey the current Highway Code, make sure that all the duration of the rental the vehicle is always in the best conditions to guarantee its safety and the persons transported avoiding any situation that might cause damage to the vehicle or to third parties.

    Likewise, it is the Customers' duty not to allow anyone other than those authorised under this vehicle hire Agreement to drive the vehicle, instruments and accessories Customers are liable for any damage to the vehicle or to third parties arising from a breach of such terms. In case of authorized drivers the Customer guarantees that:

    1. he/she has fully informed those drivers of their obligations and conditions of the present Contract having to their disposal this document.
    2. The Customer has the consent of those drivers to give Goldcar their personal data for further communication between Goldcar ant them as requires the law art.12 of Decreto de Ley 30 junio 2003 n 196 (Código de la Privacidad),and particularly in next art. 17 says.
    3. the authorized drivers’ personal data given by Customers are true, correct and updated, and that they are taken with their consent as seen on the Código de la Privacidad.
    4. that Goldcar is authorized to treat those data within the limits of this Contract.

    Failure to comply with the provisions of these sections will be construed as non-authorised use.

    Customers are fully liable fordamage to the exterior and interior of the vehicle due to non-authorised use, and must pay any expenses incurred as set forth in section 6.

    In the event of prosecution, Customers must pay for all court costs and lawyers’ fees, even if the latters’ involvement in the proceedings was not mandatory.

    Non-authorised use includes, but is not limited to the following cases, given by way of example:

    • Pushing or towing another vehicle.
    • Driving in areas not suited to public transport, such as beaches, race tracks, forestry roads, back roads, etc.
    • Driving on dirt roads and very poorly paved roads that could cause damage to the underside of the vehicle or non-suitable for the vehicle.
    • Driving the vehicle in restricted areas, and more specifically on airport roads and other roads for aeronautical and/or military use.
    • Negligent behaviour when the vehicle’s indicators show an alert that Customers state are known to them when they sign this Agreement.
    • Transport of goods or animals and, in particular, substances that are hazardous, inflammable and/or poisonous for the vehicle and its occupants.
    • The transport of individuals or goods for which the Customers receive direct or indirect payment for the Customer’s benefit.
    • Sub-leasing the vehicle or its negligent guard (art. 116,12 Código de Tráfico)
    • Using the vehicle for unlawful activities.
    • Transporting a number of passengers and amount of luggage not authorised for the vehicle concerned.
    • Manipulation of the speedometer. Customers must report any malfunction of the speedometer to Goldcar immediately.
    • Transport of luggage or any other item on the vehicle’s roof, even when an adequate luggage rack is used for the purpose.
    • Damage to the vehicle caused by leaving tempting items in plain sight inside the vehicle.
    • Dirtying the inside of the vehicle beyond what would be expected from reasonable and careful use.
    • Driving the vehicle when tired, not feeling well and under the influence of alcohol, medicine or drugs.
    • Reckless driving, races or competitions.
    • Using the vehicle to give driving lessons under any circumstance and/or to teach special driving techniques.
    • Driving against the traffic regulations.
    • The vehicle is driven by a person who is not authorised to do so in the Agreement, as either a Customer and/or a supplementary driver or the self indentity, age, or driving allowance fraud.
    • Driving a hired vehicle beyond the borders of continental Italy unless they have express, written permission to do so and the relevant extra insurance has been taken out.
    • Continued use of the vehicle after the rental period has ended.
  11. DRIVING LICENCE

    Customers must have a valid driving licence recognised in the country where they collect the Goldcar vehicle. Customers are liable for the expiry date and recognition of the driving licence and must not hold Goldcar liable under any circumstance. Customers must be aged TWENTY-FIVE or older and have held a driving licence for at least FOUR years. When these two circumstances are not met, special conditions may be agreed at an extra cost.

  12. JOINT LIABILITY

    Customers and/or authorised additional drivers are jointly liable for the Customers’ obligations under this Agreement and the relevant laws that are applicable to same.

  13. THEFT AND LOSS OF PERSONAL BELONGINGS

    Goldcar is not to be held liable for items stolen, forgotten or lost inside the vehicle either from the Customer or a third party.

  14. DEPOSIT

    When Customers sign the Agreement, they must make a deposit proportional to the rate for the vehicle to ensure compliance with the general and special terms and conditions set out in the Agreement. In the event of an extension to the rental period, the deposit must be increased proportionately to the number of days extended.

    The deposit is returned at the end of the rental period after the vehicle has been inspected and compliance with the Agreement’s general and specific terms and conditions has been verified. For that purpose, the deposit may be retained for up to 15 days after the vehicle has been returned.

  15. COMPULSORY APPROVED CHILD RESTRAINTS

    Customers must notify Goldcar when children under three years of age and adults less than 1.5 metres in height will be riding in the vehicle so Goldcar can provide an approved restraint, for a fee, for the weight and height of the person who will use it. Customers are responsible for installing the restraint, which WILL NOT BE ANCHORED to the vehicle.

  16. CANCELLATION

    Goldcar reserves the right to early termination of this Agreement, with no compensation to the Customer, the instant Goldcar is aware of information that:

    • Puts the Customers’ good financial standing into serious doubt and their ability to meet the costs set out in this Agreement and any other obligations arising from it.
    • Shows that the Customers are incurring in a breach of the Contract entered into with Goldcar by making non-authorised use of the vehicle as set out in section 10.
  17. DATA PROTECTION

    The art 13 del Decreto de Ley 30 junio 2003, n 196, rules the law about persons guard or other subjects of the personal data treatment (now on Privacy Code or Code) the information and data provided for the Customer or provided by this Contract will be object of respect for the law mentioned above. The treatment Goldcar will ensure has the following goals:

    1. Constitution and execution of the obligations derived by the present Contract and/or abolition of the main services or accessories al connected to this Contract demanded by the Customer.
    2. Taking measures inherent to the guard of the credit risk, included in these activities destinated to the identification of the Customer, confirming the Customers’ data veracity and his solvency. In these cases the Agreement of the Customer is not an obligation for the data treatment but not agreeing will not allow a Contractual relation.
    3. Taking actions in order to improve the services offered to our Customers like market research, commercial communications, economic and statistics analysis, sending promotional/informative material and information of the Customers satisfaction. In this case the Customer Agreement is optional and the non Agreement will not be a reason to reject a Contractual relation being only rejected the activities involving the information and data for the purposes here described. The Customer can eventually refuse this Agreement any time for the purposes here 17-3) described.

    The data and information provided can only be shared to others in these cases or categories.

    • Police, military forces or other public administration for making possible their work and obligations by the law and regulations. Also in the preceding authorities as in articulo 126,12 del Código de Tráfico – in case it is necessary to notify again sanctions for traffic violation laws of the Customer during his use of the rented vehicle.
    • To the insurance companies and other public administrations for the proper accompliance of law obligations and regulations.
    • Connected societies and/or controlled by Goldcar, and societies controlling too (that has eventually their base in a foreign country)
    • Societies, body, consortium, and associations that have the tutelage of the credit activity or advertising.
    • To other rent-a-car companies.

    All this is also applied when moving to a foreign country pursuing laws and regulations at that moment.

    During the specific activity it may occur that Customer’s sensible information is handle and we assure that when processing and inquiring all this information and data particularly on health matters, where the Customer has agreed, the process will be anytime treated with full respect as seen on art. 4,1 letra d) del Código, and the rest of regulations and will only be communicated to others in these cases:

    • Police, military forces or other public administration for making possible their work and obligations by the law and regulations.
    • Insurance companies competent for the clearence and managment of accidents.

    The Customer written non Agreement above mentioned will stop the accompliance of the related activities, always taking into account the duration of the Contract.

    The identification personal data of the main Customer provided are the following: Goldcar Italy S.R.L. with company tax code (CIF) 03766560167 and registered address at in Gallarate (Va) Via Carlo Porta 3; the updated list of the responsible persons of the data treatment are at the Customer disposal in the base of Goldcar. The Customer can address himself to them any time with no former obligations or using a form given by the guarant authority of the personal data and information in order to enforce the Customer’s right expressed on art7. del Código.

  18. CUSTOMER CARE

    For further information, or to send comments, claims or complaints, please address: Goldcar Italy S.R.L. with company tax code (CIF) 03766560167 and registered address at in Gallarate (Va) Via Carlo Porta 3;

  19. GOVERNING LAW

    This Agreement is governed by the laws of Italy. Goldcar states their intention of resolving any controversies in a friendly manner. Where this is not possible, any controversies between Goldcar and the Customers will be settled in the courts of the place where the vehicle was hired. Unless regulations applied by the law non derogable.

  20. RELATIVE DEROGATION

    Nullity, invalidity or inefficiency of whatever is disposed in this Contract will not automatically invalidate the other ones, that will be fully operative.

  21. TRANSLATION

    The translations of these general terms and conditions are for information purposes only and are not legally binding. Only the original copy in Italian is considered legally valid.

    As said on art.1341 y 1342 del codigo civil the signature of this Contract means that the Customer has read carefully and agrees clauses 1, 2, 3, 4, 5, 6, 6.1, 6.1Bis, 6.2, 8, 9, 10, 12, 13, 14, 16, 19, and too the anex I of the present cotnract.




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